Frequently asked questions
Do you remove large furniture and heavier items?
We do not disassemble or remove large furniture, large quanitites of books, large electronics. We can however, schedule a pick-up or junk removal service on your behalf.
What if I don't use all of my purchased sessions?
In the event you have an extra session or two, we'll provide you with a gift card to use within one year of purchase. You have the option to use it for yourself or gift it to a friend. Please note that this does not apply to time, in the event you finish a session early.
Can my sessions be spread out?
Yes! You have between 3-6 months depending on the package to schedule and complete your series of sessions.
What if a session ends early?
Time flies. Our Soul | Work sessions are 3.5 hours long with the last half hour dedicated to putting things back and dropping off donations (if applicable). We strongly encourage all of our clients to be prepared to declutter for three hours.
What if we go over the time?
Will I get my consultation fee back?
We like to think that the consultation is the first step and the information that you recieve during it is invaluable. Therefore, the consultation fee is final and will not be returned. Instead, you'll recieve a coupon in the amount of the consultation fee to put towards any Organize With Faith package or project proposal. Coupons are valid for two weeks after initial consultaion.
What if I want to upgrade my package?
No problem. If you find that you need additional sessions just let your associate know and we'll get you pricing and steps on how to proceed.
What is Soul | Work?
It's decluttering with a twist! We hold space for you to let go of items in your home with honesty. Feel free to talk about your past, be bold, be shy, laugh, or cry! We're here to support you every step of the way. And, our complementary "It Starts With You" workbook will inspire and motivate you to create the home of your dreams.